Privacy Policy
This Privacy Policy and the Terms and Conditions govern the relationship between you and Aura World Pte Ltd, a private incorporated company under the laws of Singapore with registered number 202312524M and whose registered office is at 20 Anson Road, #11-01 Singapore 079912.
By interacting with us, submitting information to us, or purchasing or signing up for any products and services offered by us, you agree and consent to Aura World Pte Ltd, as well as its representatives and/or agents (collectively referred to herein as “Aura World“, “us“, “we” or “our“) collecting, using, disclosing and sharing amongst ourselves your Personal Data, and disclosing such Personal Data to Aura World’s authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.
Aura World reserves the right to vary or amend the Privacy Policy and/or Terms and Conditions at any time by posting the amended policy and/or the Purchase Terms and Conditions of Use on our website at https://www.auraworld.com.sg/privacy-policy. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. Please check our website regularly for updated information on the handling of your Personal Data.
This Privacy Policy was last updated on 3 July 2024.
Unless otherwise set out in this Privacy Policy, the definitions set out in the Terms and Conditions shall apply herein mutatis mutandis.
Information we collect
We may collect personal information in various ways, including:
- Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details.
- Travel Information: Travel preferences, itineraries, passport details, visa information, and frequent flyer numbers.
- Payment Information: Credit card details, billing addresses, and other payment-related information.
- Technical Information: IP address, browser type, operating system, and usage data.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services.
- To process your travel bookings and payments.
- To communicate with you, including sending confirmations, updates, and customer service responses.
- To personalize your experience and improve our website and services.
- To comply with legal obligations and protect our rights.
- Sharing Your Information
- Service Providers: Third-party vendors and partners who assist us in providing our services, such as airlines, hotels, car rental companies, and payment processors.
- Affiliates: Our affiliates and subsidiaries to support our business operations.
- Legal Requirements: When required by law or to protect our rights, we may disclose your information to regulatory authorities, law enforcement agencies, or other third parties.
Data Security
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at enquiry@auraworld.com.sg
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at enquiry@auraworld.com.sg.
